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News and resources on devops, tools, platforms and APIs for developers and tech leaders in banks and fintechs worldwide.

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Expert opinions

Erica Andersen

Erica Andersen Marketing at smartR AI

Uncovering Genuine AI Insights for Financial Services

Conversational AI and Document Querying: A Path to Business Benefit, Data Control, and Cost Management In the digital age, financial institutions are constantly seeking new ways to leverage technology for extracting valuable insights from their data. The rise of conversational AI and document querying has stirred excitement among financial profess...

/ai /devops Analytics in Banking

Ioan Iacob

Ioan Iacob CEO at FlowX.AI

Why Digital Transformation at Banks Sucks Right Now (and How to Fix It)

The financial services industry is at a critical juncture. Despite staggering investments, banks are still struggling with digital transformation. But why? Let’s dive into the tangled web of challenges banks face, the failed promises of past solutions, and take a look at what I believe to be the path towards a brighter future. The Harsh Reality I...

/ai /devops Banking

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Use CJM to Increase User Engagement in Digital Banking by 20%

The usage of Customer Journey Mapping (CJM) has been a topic of debate. While some dismiss it in digital service design as a mere formality, others see it as an indispensable tool for crafting successful digital products. Moving beyond guesswork, CJM is proving to be a transformative tool, shaping the future of financial tech in profound ways. Aft...

/retail /devops Banking Strategy, Digital and Transformation

Alex Kreger

Alex Kreger Founder & CEO at UXDA

The Future of Every Bank Depends on Digital Excellence

Customers demand seamless, intuitive, and personalized banking experiences, with 72% emphasizing personalization as “highly important,” and 77% of banking leaders agreeing it boosts retention. Yet, financial institutions face outdated systems, strict regulations, repetitive interfaces, and growing cybersecurity threats. This article explores the t...

/retail /devops Digital Banking

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Banking on Failure: How Outdated Back Office Banking is Bleeding Profits and Trust

In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect is the back office – the core systems that keep the bank's engine running. According to a World Economic Forum report by Bain & Company, only 1% ...

/retail /devops Banking Strategy, Digital and Transformation

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Research

Impact Study

AI and Cloud: The Proving Ground for Regulatory Resilience in 2024

The current macroeconomic landscape is marked by exceptional volatility and uncertainty, posing challenges to traditional models in the financial services sector. Despite this new challenging market context, some financial institutions continue to hit pause on using AI and cloud technology, falling behind the curve. Leveraging new technologies can no longer be a zero-sum game. This impact study explores: How can AI and cloud be leveraged to improve back-end processes, rather than just front-end experiences; How migrating to the cloud can fuel new use cases; The regulatory impact of PSD3, DORA and more; The benefits of data sovereignty and data governance; And more. Download this Finextra impact study, produced in association with Microsoft Azure, to learn more.

649 downloads

Event Report

Cloud innovation paves path to the future

An open banking platform has the power to transform a bank, whether the bank is looking to modernise using technology on-premise, in the cloud or as Software-asa-Service (SaaS). In turn, banks gain access to endless opportunities to engage with customers and scale for massive demand. This event report, in association with Temenos, highlights the key takeaways from Temenos Community Forum 2023 that took place in Vienna, Austria. Bringing industry experts and partners together to explore new opportunities opened up by emerging technologies and the cloud, this year’s overarching event theme was ‘Engage and Grow in a Cloud World’. In this report, we explore the different ways that the cloud is accelerating transformation in the industry, including: Why banks are being disrupted by BaaS and embedded finance services; How agility, innovation, and customer experience are gaining momentum on the cloud; How to build resilient cloud infrastructure for sustainability; And more.

178 downloads

Future of Report

The Future of Digital Banking in North America 2024

2023 was characterised by increasing amounts of uncertainty and a lack of clarity across the financial world. The collapse of banks, including Silicon Valley Bank, Signature Bank and First Republican Bank, in March 2023, added strain to already unsettled financial markets. While market volatility has remained relatively stable, soaring inflation and climbing interest rates slowed economic growth and this is expected to continue into 2024.  While forecasts regarding the length and severity of a possible recession are speculative, experts are even more divided about stock market predictions for 2024. Optimism is strong in many investors who expect that 2024 is the year rates will stop rising and predict bullish turns that will see markets soar to new heights. Yet with many other factors affecting North American markets, the only certainty we can expect as we look towards 2024 is more uncertainty. This Finextra report on the outlook of North American banking trends, is produced in association with Money20/20 and includes key insights and commentary from industry experts at EY and Mastercard.

732 downloads

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FinextraTV

Core Banking Transformation: Enabling Future Growth at a Systemic Bank

Join FinextraTV at the Temenos Community Forum 2024 as Mick Fennell, Business Line Director - Payments, Temenos and Serge Munten, Head of Transformation, Banque Internationale à Luxembourg discuss their digital transformation project and the obstacles the bank faced when modernising core banking and payments capabilities. Scoping out the project, it is explored how BIL decided to completely revisit their IT landscape to enable the bank to manage higher transaction volumes, keep up with changing regulations and drive future growth.

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Long reads

Hamish Monk

Hamish Monk Reporter at Finextra

What is an API?

The world of financial services is increasingly connected. This is thanks to the unsung hero of the digital world: application programming interfaces, or APIs – a millennial innovation opened out to the financial sector through a series of open banking regulations, including the first installment of the Payment Services Directives, in 2007. APIs, ...

John Barber

John Barber Vice President and Head at Infosys Finacle

Trade finance: Progressive business models to beat the slowdown

This piece was co-authored by Manish Patni, lead product manager at Infosys Finacle. The global trade engine has been sputtering. Last year, the World Trade Organisation (WTO) downgraded its growth forecast for world merchandise trade to a meagre 0.8%, down from a prior estimate of 1.7%. This dramatic slowdown can be attributed to a confluence of...

Hamish Monk

Hamish Monk Reporter at Finextra

How to leverage quantum computing

Earlier this year, researchers devised a breakthrough method for creating supremely pure silicon – the fundamental material in quantum computers. Imperfections in existing silicone mean that today’s quantum computers can maintain coherence (or more simply, operation) for only a fraction of a second. This newly-created, ultra-pure element sustains ...