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News and resources on artificial intelligence systems, innovations and initiatives worldwide.

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Expert opinions

Erica Andersen

Erica Andersen Marketing at smartR AI

Uncovering Genuine AI Insights for Financial Services

Conversational AI and Document Querying: A Path to Business Benefit, Data Control, and Cost Management In the digital age, financial institutions are constantly seeking new ways to leverage technology for extracting valuable insights from their data. The rise of conversational AI and document querying has stirred excitement among financial profess...

/ai /devops Analytics in Banking

Erica Andersen

Erica Andersen Marketing at smartR AI

The software ownership dilemma

Software ownership has undergone an interesting evolution. Traditionally, software producers retained ownership, through licensing or the use of Software as a Service (SaaS). However, the AI era provides an opportunity to bring about a significant shift. A key difference in the AI era is the increasing customization of software for individ

/ai /security Artificial Intelligence and Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

AI in Banking: Are Banks Ready for the User Experience Revolution?

The integration of AI into banking is poised to dramatically transform the industry within the next five years, driven by the breakthrough success of technologies like ChatGPT. This change is necessitated by the limitations inherent in human capabilities. As we gaze into the future, the disruptive potential of AI becomes evident, promising to revo...

/ai /retail Innovation in Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

The Criticality of Maintaining Data Quality Amid Cloud Migration and Digital Transformation

In today’s rapidly evolving financial landscape, cloud migration and the integration of advanced digital technologies are reshaping how banks operate. For example, many banks are moving their banking systems to cloud-based platforms and adopting technologies like machine learning and artificial intelligence (AI) to enhance customer service and str...

/ai /cloud Artificial Intelligence

Susie MacKenzie

Susie MacKenzie Head of Legal and Regulatory Analysis at Corlytics

Regulating the Energy Wave in the Age of AI and Data

Growing focus on AI regulation The digitisation of society and industry continues to accelerate at an unprecedented rate. AI is opening the door to advances right across society, from healthcare to agriculture. Financial institutions are integrating and exploring AI models across the board, in areas such as cybersecurity, risk management and AML p...

/ai /regulation

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Research

White Paper

APIs, Automation, and AI

An Arsenal to Defend Against Card Transaction Fraud Fraudsters are no longer individuals who are looking to infiltrate gaps or weaknesses in how our businesses are set up. They are expert technologists and strategists that steal customer data, take over accounts and break into tough security measures. Between 2023 and 2027, merchants are expected to lose a total of $343 billion to online payment fraud, driving home the point that the time is now for technology to be leveraged to reduce card transaction fraud, which is growing in numbers and complexity. APIs, automation, and AI are all integral to an effective fraud mitigation strategy in 2024. This Finextra whitepaper, produced in association with Mastercard, discusses how these technologies – if used in the right way – can support financial institutions evolve to emerging threats with increased speed and accuracy.

84 downloads

Impact Study

Fraud and AML Case Management: How to Operate at the Speed of Risk

The digital revolution has fuelled a surge in transactions, while economic turmoil, geopolitical tensions and shifting regulations have emboldened sophisticated financial criminals. As a result, fraud is costing financial institutions more than ever before.  Traditional siloed systems and manual process have left financial institutions vulnerable by drowning investigators and analysts in data, while starving them of actionable insights to stay ahead of risk.  This Finextra impact study, produced in association with NICE Actimize, explore how institutions can bolster their fraud management and anti-money laundering (AML) prevention systems to stay ahead of risk, reduce operational costs and investigations time, and meet changing business and regulatory requirements.  We cover:  How to resolve siloed case management  How to fix fractured data  How to create a faster, more intelligent workflow  And more. 

382 downloads

Future of Report

The Future of UK Fintech - 2015-2035

An IFGS Special Edition UK Fintech Week 2024 With UK Fintech Week's flagship event - Innovate Finance Global Summit (IFGS) - returning for its 10th anniversary, Finextra and Innovate Finance have partnered to publish this report, which acts as your go-to-guide to everything you need to know about financial services and technology in the UK. ‘The Future of UK Fintech: 2015 – 2035: An IFGS Special Edition’ includes commentary from the brightest and best across the fintech ecosystem, discussing and debating the crucial issues facing the sector now and in years to come. This includes key insights from industry experts from Cogo, EY, Konsentus, Marqeta, Standard Chartered Ventures, and Zopa Bank. Scoping out the next decade to come, this report explores the agenda topics below and more: The Next Decade of FS and Innovation: What Lies Ahead Fintech Beyond FS Borders: How Fintech is Impacting other Industries and Sectors UK and the World: Keeping our Crown while Learning from Others Transformative Technologies: Opportunities and Risks Users of Tomorrow: The Next Generation of Consumers The Shifting Ecosystem: Who Will Lead?

645 downloads

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FinextraTV

Why Traditional AI should be used alongside Generative AI for Fraud Prevention

At EBAday 2024, Marc Corbalan, Vice President, A2A Risk Solutions, Visa, explores fraud detection advances and strategies. Generative AI is truly revolutionary and outperforms traditional AI when it comes to analysing text, voice, and imagery, namely describing when transactions are risky. However, Generative AI struggles with numerical data that includes patterns, which is what fraud analysts using search for. This is why traditional AI must be used alongside Generative AI.

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Long reads

Níamh Curran

Níamh Curran Senior Reporter at Finextra

Fintech Sentiment: EU AI Act comes into effect

The EU AI Act officially became law yesterday, the world’s first AI legislation and marking the end of a process which began back in April of 2021. We have already produced a guide on how to prepare for the AI regulation, and background on what the Act was proposing. Now that the AI Act is in law, here’s a look at how some fintechs are responding...

Jay Nair

Jay Nair EVP at Infosys Limited

AI spending races ahead among European banks

European banking leaders are poised to increase spending on AI faster than on cybersecurity. This occurs amid challenges in recruiting top talent in both these areas and pressure to streamline costs and enhance efficiency. The second volume of the Infosys Bank Tech Index brings these key findings and more. Talent a hurdle to AI’s growth AI is at...

Apostolos Kritikopoulos

Apostolos Kritikopoulos Group CTO at Profile software

The AI revolution in financial services: Transforming banking and investment

The financial world is undergoing radical change, driven by the transformative power of artificial intelligence (AI). Imagine a banking experience that not only anticipates your needs, but also offers personalised financial guidance and safeguards your assets with unwavering vigilance. This is the reality being shaped by AI, and it is happening ri...