Emily Nerland Vice President at NS1, an IBM Company
It’s an accepted trend that digital transformation enables faster, easier, more personalized transactions for financial services organizations. Over the past several years, legacy players have found themselves playing catch-up with digital-born startups. These cloud-first players often benefit from having redundancy and security built in from the ...
19 December 2023 /cloud Banking Strategy, Digital and Transformation
Dave Scola Chief Executive - US at Form3
Fintech is a fast-changing ecosystem where there are few certainties. As 2023 comes to an end, it’s worth taking a temperature check and assessing the lay of the land. For the past few years, fintech pioneers have been breaking new ground and pushing financial services to heights never before seen. However, post-pandemic the fintech landscape has b...
13 December 2023 /payments /cloud Fintech
Joe Rodriguez Sr. Managing Director Financial Services at Cloudera
The financial services industry faces constant change, from rapid technological advances to new regulations and evolving customer expectations. For financial services companies to succeed today, they need to strike a delicate balance between fostering innovation and cutting costs. Traditionally, firms used expensive third-party solutions to pinpoi...
11 December 2023 /regulation /cloud Artificial Intelligence and Financial Services
Mete Feridun Chair at EMU Centre for Financial Regulation and Risk
Subsequent to a joint discussion paper (3/22 – Operational resilience: Critical third parties to the UK financial sector) published in July 2022, the Bank of England (the Bank), Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) issued joint proposals on 7 December 2023 to increase resilience of the financial sector by ov...
08 December 2023 /regulation /cloud Outsourcing Banking, Financial Services Operations
Prakash Pattni MD, Financial Services Digital Transformation at IBM Cloud
We have seen cloud computing experience exponential growth over the last few years. As this trajectory continues into 2024, we expect enterprises to simultaneously balance innovation with risk management and meeting the growing demands of regulators, which include managing and mitigating cloud concentration risks and operational resilience. Withou...
07 December 2023 /cloud /predictions Digital Bank Transformation
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
While building the new website of my company, I asked ChatGPT for code for the following responsive design elements: 3 images side by side Table with 2 rows, first row with 3 images, second row with 3 links 3 images side by side on one line and 3 links on the next line 3 images side by side with linked captions. ChatGPT responded back with code s...
05 December 2023 /cloud
Agam Kohli Director of CX Solutions Engineering at Odigo
In an age where data reigns supreme, the financial services industry finds itself at the heart of a digital transformation. Meaning that the sheer volume of data coursing through each organisation, even just their contact centre, is often hard to grasp. In more recent months, conversations around ChatGPT and generative AI have brought the potenti...
17 November 2023 /cloud
Steve Wilcockson Product Marketing at Quantexa
I was at an “all things data and analytics benchmarking” event last week. It was fabulous, most major banks were represented, also the hottest of hot hedge funds, a chunk of exchanges, and some of not-the-usual vendors. I found it refreshing, like most events where tangible analytics gets discussed. My early career was quant /data science/analytics...
15 November 2023 /regulation /cloud Big Data
Abhi Desai Director at Pelican
Blog - Global Payments: A Journey Towards Convenience, Efficiency, and Transparency London, 9th November 2023 In today's interconnected world, cross-border payments are an essential part of global trade and commerce. However, traditional methods of sending money internationally have often been characterized by high fees, slow processing times, a
09 November 2023 /payments /cloud Banking
Craig Farley Head of Solution Consulting at IPI
The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important role in the experience they have with that brand, and therefore have a huge knock-on influence on how that brand is perceived. A subpar customer expe...
07 November 2023 /people /cloud Cloud Migration
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