UX

30 articles tagged with this keyword

/markets

Communify acquires Fincentric from S&P Global

Wealthtech entrepreneur John Wise and PE firm Stellex Capital Management have acquired S&P Global’s Fincentric business with a view to providing digital experiences and financial data distribution to the wealth, broking and asset management industries.

/inclusion

56% of US companies offer faster payments; 35% planning to do so

According to a new US Faster Payments Council (FPC) report, more work is needed to ensure most faster payments products are financially inclusive.

/retail

Centennial Bank picks Newgen to boost CX

Newgen Software, a global provider of a low-code platform for end-to-end automation at scale, announced that Centennial Bank, based in Arkansas, has partnered with the IT company to enhance its customer experience.

/inclusion

Economic conditions, energy, cost of living rank highly in ethical risk factors for UK businesses

What is ethical risk? Ethical risk consists of the risks that could impede an organisation’s ability to live up to its ethical values and standards which impact consumer trust, reputation, and financial performance.

/devops

NextGen Nordics 2024: Where will AI lead us?

In the last panel of NextGen Nordics 2024 in Stockholm, ‘The future of AI - crystallising the potential of this technology’ speakers explored how AI and new trends in tech are impacting the payments industry.

/regulation

NextGen Nordics 2024: How will incoming regulation shape payments infrastructure?

At NextGen Nordics 2024 in Stockholm, moderator Debi Bell Hoskings hosted an interactive panel session on new regulation on data and privacy, asking for input from the audience.

/payments

NextGen Nordics 2024: BNPL just has a bad rep

At NextGen Nordics 2024 in Stockholm, experts engaged in a lively conversation on Buy Now Pay Later (BNPL) in a panel session.

/payments

NextGen Nordics 2024: Nordics can look outwards for new instant payments approaches

In the first panel of NextGen Nordics 2024, Finextra’s head of content Madhvi Mavadiya moderated the session: ‘Instant payments – how to prepare for RIX-INST on TIPS and the benefits of starting with Swish’.

/markets

NextGen Nordics 2024: NPC promoting innovation and harmonisation in the Nordics

NextGen Nordics, Finextra’s annual payments event, kicked off on April 23 2024 in Stockholm, Sweden, bringing together an array of experts and leaders in the Nordics payments industry.

/cloud

Danske Bank signs cloud deal with AWS

Denmark’s Danske Bank has signed a multiyear agreement with Amazon Web Services (AWS) as part of a strategy to invest more in cloud technology.

/retail

MPE 2024: Tokenisation in the ecommerce space

In a panel discussing tokenisation, panellists Suzana Kordumova, product manager at Netcetera, Stephan Hackenberg solution sales director at Giesecke+Devrient, Matteo Gamba, head of product - global payments and fraud at Wayfair, and John Noltensmeyer CISO at Tokenex spoke on network tokenisation and what tokenisation can do for merchant payments.

/retail

Libyan Islamic Bank boosts digital customer experience with Backbase

In an effort to streamline its customer service operations and enhance its customers’ digital banking experience, Libyan Islamic Bank (LIB) has partnered with Backbase, the renowned expert in engagement banking platform solutions worldwide.

/payments

Finextra's top impact study reports of 2023

With 2023 drawing to a close, we take a look back at our most downloaded impact study reports over the course of the past year. Our impact study reports are how-to, best practice guides that support those in the financial industry in their utilisation and optimisation of particular technologies, as well as providing an outlook at future trends to watch.

/retail

TSB launches new customer rewards portal

TSB has today launched a new customer rewards portal offering customers discounts and savings across a number of retail products and services.

/retail

Finastra survey shows global investment in AI, embedded finance, and BaaS

Finastra’s annual global State of the Nation Survey revealed that the financial services sector is investing in new innovations in artificial intelligence (AI), embedded finance, and Banking-as-a-Service (BaaS).

/people

Ubiquity names Akash Budhani VP, corporate development

Ubiquity, a globally renowned business process outsourcer and leader in customer experience (CX) innovation, today proudly announces the appointment of Akash Budhani as its Vice President of Corporate Development.

/retail

IBM on how banks are starting to embrace generative AI

Earlier this week, NatWest announced its collaboration with IBM to add generative AI to their chatbot Cora, making it Cora+.

/cloud

How collaboration between competitors spelled success for AWS and Temenos

At the Temenos Community Forum in Vienna earlier this year, Finextra interviewed Stewart Davies, Global SaaS commercial director at Temenos, and Mandeep Sidhu, global account manager GFS at AWS to discuss the event’s theme: ‘Engage and Grow in a Cloud World’.

/crime

How instant payments will impact financial crime mitigation

Speaking at the Temenos Community Forum at Vienna earlier this year, Finextra interviewed Adam Gable, product director of financial crime, treasury, and risk at Temenos, and Hani Hagras, chief science officer at Temenos to discuss how instant payments has been a catalyst to accelerate speed and innovation in financial crime mitigation.

/security

How is biometrics transforming banks’ security?

Finextra sat down with digital identity verification platform Veridas to learn more about how biometrics is taking over the cybersecurity industry. CEO and co-founder of Veridas Eduardo Azanza spoke on new developments in the field and the emerging technology’s potential to revolutionise security.