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The Payments Business

Share opinion and experience on how the payments landscape is changing and learn about the challenges and opportunities facing payments stakeholders in the future.

Muhammad Faizan Siddiqui

Muhammad Faizan Siddiqui Head of Strategy at Wavetec

Modernizing Payments

The push to the modernization of payments is not a recent phenomenon. Financial institutions and intermediaries have regularly been moving through rounds of improvement; but, this time, the pace of transformation, its scope, and impact are unprecedented. Drivers of the Modernization We have noticed two primary drivers for this dramatic movement. T...

/payments /retail

Gabe McGloin

Gabe McGloin Head of Business Development EMEA at Verifi at Verifi Inc

Reduce Customer Disputes with Data Transparency

The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers have more options than ever to interact with customers. Not only will embracing these efforts heighten transparency, but also improve customer servi...

/payments /crime

Peter Thomas

Peter Thomas Managing Director at DLRT Ltd

The return of ‘Blankety Blank’… a firm favourite

The recent news that the iconic ‘Blankety Blank’ game show was returning to our screens under the masterful Bradley Walsh brought back many great memories. Originally a firm family favourite on the BBC back in the 1980’s under fellow Irishman, Sir Terry Wogan and again reprised under the always funny Les Dawson, the premise of the game was a fun qu...

/crime

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Treasury management at SMEs - Still too neglected?

Treasury management or more generally Supply Chain Finance management is still a neglected topic at many SMEs. While large international corporations make the investment into expensive treasury management solutions (often part of their ERP solution) and even setup their own In-House Banks, this is considerably more difficult for the mid-corp segmen...

/payments

Eric Christensen

Eric Christensen Chief Payment Officer at Digital River

Buy Now, Pay Later: What you need to know before you invest

The global pandemic has dramatically accelerated the long-term consumer shift towards ecommerce channels. While the initial explosion in online shopping came out of necessity, with social distancing and shielding requirements restricting people’s ability to shop in store, it is safe to say the trend of online buying isn’t going anywhere. Not only ...

/payments

John Bertrand

John Bertrand MD at Tec 8 Limited

Customers have 50 percent chance of reimbursement after APP fraud

A consultation by the PSR (Payment Systems Regulator) to PSP(Payment System Provides)/Banks to prevent Authorised Push Payment Scams (APP) at source and to provide better support to the victims is underway. APP scammers use Faster Payments as their payment channel of choice, 80% of APP fraud. To do so scammers need a bank account. Contingent Reimbu...

/retail /crime

Abigail Vaughan

Abigail Vaughan COO at Zellis

How Can Technology Support Stretched Payroll Professionals?

The past year has seen organisations of all sizes forced to adapt to uncertain times. Industries have had to become more agile as situations changed rapidly and new restrictions on work were coupled with a sharp economic downturn. One area where increased agility has been vital has been in organisations’ payroll processes. So just how have busines...

/payments /people

Helen McHugh

Helen McHugh Business Development Manager at Transact Payments Ltd

Alleviating the complexities of the payment ecosystem

The payments ecosystem is a complicated multi-layered pathway of entities – which can include a BIN sponsor (issuer), processor, programme manager, card bureau, scheme (for example such as Visa or Mastercard), and acquirer – each one reliant on one another to fulfil their role successfully and securely in the transaction. An environment in continu...

/payments /startups

Ame Stuart

Ame Stuart VP, Digital Banking and Transformation at Capgemini

The pandemic and cash usage

A lot is being documented on how COVID has accelerated the digital banking and transformation agenda, as more remote channels have become the norm for everyday banking. Similarly, the pandemic has also had a very profound effect on payments, and ironically it is the way in which cash is used that is driving how future trends will shape up. For sev...

/payments

Chinmay Jain

Chinmay Jain Chief Technology Officer at WLPayments

What problems does payment orchestration solve?

Payment orchestration is a hot topic in digital payments and needless to say, it has become even more relevant during the COVID-19 pandemic. Essentially, a payment orchestration platform can help businesses scale faster, remove the complexities from their payments and optimize their payment flows. All of this sounds great, but naturally, most deci...

/payments

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