Register now and join the discussion on:
- Why a customer centric-led approach to the transformation of customer journeys is so important
- What are the beneficial technologies and methodologies that best support this and why are banks adopting the use of agile ways of working?
- How do banks’ business models change in order to deliver speedier, seamless services to customers? What are the benefits to both and how do you define the value?
- How do products and services transform? In an increasingly data intensive industry its use is a valuable commodity. How do you leverage data and commercialise it?
- Transformation is not achieved just from within and is best structured through the creation of ecosystems. Why is this important in the digital journey?
- What is the future role of branch networks and how are banks moving away from traditional structures and positioning them as innovative points of sale?
International speakers Include:
- Morten Olsen, Head of Branch and ATM Development, Nordea, Denmark/Nordics
- Howard Boggs, Head of ATM and Teller Technology, JPMorgan Chase, United States
- Norbert Knievel, Head of Banking Thought Leadership, Diebold Nixdorf, Germany
- Gary Wright, Content Director, Finextra, United Kingdom