Mobile & online banking

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/payments

Finextra's top research reports of 2023

With 2023 drawing to a close, we take a look back at our most downloaded whitepapers, sentiment papers and surveys over the course of the past year. These reports are Finextra-led and cobranded, based on editorially balanced, independent, referenced desk-based and online research.

/payments

Finextra's top impact study reports of 2023

With 2023 drawing to a close, we take a look back at our most downloaded impact study reports over the course of the past year. Our impact study reports are how-to, best practice guides that support those in the financial industry in their utilisation and optimisation of particular technologies, as well as providing an outlook at future trends to watch.

/retail

Bunq launches GenAI chatbot

Bunq has launched its own generative AI platform that the Dutch neobank says will "wow" customers with its ability to answer money-related questions.

/payments

EPI completes first account-to-account mobile transfers

The European Payments Initiative has completed its first account-to-account instant payment transaction in a proof-of-concept between customers from Sparkasse Elbe-Elster in Germany and Banque Populaire and Caisse d’Epargne (Groupe BPCE) in France

/payments

Apple, Visa and Mastercard face anti-trust class action lawsuit

Apple, Visa and Mastercard are facing a class action lawsuit over allegations that they conspired to suppress competition in the market for point-of-sale payment card services.

/retail

TD inks data access deal with Plaid

TD has struck a North American data-access agreement with Plaid, enabling the bank's customers in Canada and the US to share their financial data with third-party providers.

/payments

Google adds BNPL options to mobile wallet

Google is teaming up with Zip and Affirm to offer buy now pay later options for US consumers shopping with Google Pay.

/retail

Canadian fintech Koho raises C$86m

Canadian fintech Koho has raised an additional C$86 million at a C$800 million valuation in a Series D round extension.

/cloud

PwC forms alliance with Starling's Engine SaaS platform

PwC has signed on as a strategic implementation platform for Starling Bank's Software-as-a-Service platform, Engine.

/security

CommBank and Vodafone share real-time intelligence on SMS scams

Commonwealth Bank of Australia is collaborating with Vodafone to share SMS scam intelligence in near real-time, allowing the telco to identify and disrupt scammers while the bank makes proactive blocks on fraudulent payments.

/retail

Barclays set to shut more branches

Barclays is the latest UK bank to set out plans to trim its branch network in 2024, earmarking another 18 sites for closure.

/regulation

Italian watchdog hits Intesa Sanpaolo over customer migration to app-only unit

Intesa Sanpaolo has been ordered by Italy's competition authority to stop the migration of 2.4 million customers to its new app-only offshoot unless it gets express consent from the users.

/retail

Lloyds to close more branches

Lloyds Banking Group has earmarked another 45 branches for closure in 2024, citing the migration to digital channels.

/retail

N26 eyes profitability in 2024

N26 says it expects to halve its net losses in in 2023 before hitting profitability on a monthly basis the following year. Meanwhile, the German digital bank has unveiled plans for a new investment product for stocks and ETFs.

/retail

Commerzbank builds GenAI-powered virtual assistant

Commerzbank is working with Microsoft to use generative AI and avatar technology for a new virtual assistant in its mobile app.

/retail

HSBC customers hit by mobile banking outage

Thousands of HSBC customers in the UK have been unable to access online and mobile banking services, preventing them from authorising online card purchases on Black Friday.

/retail

Alphabet fund in talks over Monzo investment - Sky News

Alphabet-backed fund Capital G is in talks to acquire a stake in Monzo as part of a funding round that could raise up to £500 million at a £4 billion valuation for the UK digital bank, according to Sky News.

/retail

HMBradley shuts consumer business; pivots to B2B

US digital banking platform HMBradley is winding down its consumer business and will instead try to sell its technology to banks.

/security

Lynx raises $18m for AI-powered fraud fighting tech

Lynx, a Madrid-based firm using AI to detect and prevent fraud and financial crimes, has raised $!8 million in Seres A funding.

/payments

Irish banks ditch plans to build mobile payments app

Irish banks have abandoned plans to launch a mobile payments app in the face of regulatory holdups and a rapidly changing payments landscape.