Latest long reads: Finextra Research

How to onboard a new customer: Streamlining banks' journeys

Hamish Monk Reporter at Finextra

How to onboard a new customer: Streamlining banks' journeys

Customer onboarding describes the process by which banks and financial institutions take uninitiated individuals and give them access to pre-agreed products. The challenges around this journey include bringing numerous segments of the bank together; ensuring communication with the customer is clear and concise; as well as that all compliance boxes...

30 July 2024 /retail

AI spending races ahead among European banks

Jay Nair EVP at Infosys Limited

AI spending races ahead among European banks

European banking leaders are poised to increase spending on AI faster than on cybersecurity. This occurs amid challenges in recruiting top talent in both these areas and pressure to streamline costs and enhance efficiency. The second volume of the Infosys Bank Tech Index brings these key findings and more. Talent a hurdle to AI’s growth AI is at...

29 July 2024 /ai

US Elections 2024: Despite candidate whirlwind fiscal policies remain unclear

Scott Hamilton Contributing Editor at Finextra Research

US Elections 2024: Despite candidate whirlwind fiscal policies remain unclear

With the blockbuster news of US President Joe Biden’s withdrawal from candidacy for re-election on 21 July, the American political scene has been thrown into a veritable tornado of constant on and off-screen media and pundit posturing and unvalidated speculation on topics from A to Z. What has changed in terms of potential impacts to financial ser...

26 July 2024 /regulation

The AI revolution in financial services: Transforming banking and investment

Apostolos Kritikopoulos Group CTO at Profile software

The AI revolution in financial services: Transforming banking and investment

The financial world is undergoing radical change, driven by the transformative power of artificial intelligence (AI). Imagine a banking experience that not only anticipates your needs, but also offers personalised financial guidance and safeguards your assets with unwavering vigilance. This is the reality being shaped by AI, and it is happening ri...

25 July 2024 /ai

What is the role of biodiversity bonds in green finance?

Sehrish Alikhan Reporter at Finextra

What is the role of biodiversity bonds in green finance?

Last month, BBVA Colombia announced it will be issuing the financial sector’s first biodiversity bond of $50 million, in association with IFC. So, what are biodiversity bonds, and what do they mean for sustainable finance? The BBVA investment marks progress in financing green projects; focusing on allocating capital for natural resources and initi...

24 July 2024 /sustainable

Payments processing: Why banks should take a composable approach

Madhvi Mavadiya Head of Content at Finextra

Payments processing: Why banks should take a composable approach

Over the last two decades, many banks have faced the frustration of being locked into high operating costs. Minimal budgets cannot meet business needs for expansion or support the improvement of product offerings. This is partly due to regulatory requirements consuming the lion’s share of the budget and the high cost of maintaining legacy systems. ...

24 July 2024 /payments

Hamish Monk Reporter at Finextra

Understanding consumer duty

With the UK’s Consumer Duty standard due to come into force this month, it is time for a recap on its objectives, how it is working to improve consumer protection for financial firms, and what can be expected from the annual board attestation on 31 July 2024. Good outcomes for customers Announced by the Financial Conduct Authority (FCA) in 2021 an...

23 July 2024 /regulation

How APIs can unlock huge value for banks and their treasury customers

Scott Hamilton Contributing Editor at Finextra Research

How APIs can unlock huge value for banks and their treasury customers

When corporate and banking institution systems communicate, it’s all about easier, faster, and more. Data is the product, and Application Programmer Interfaces (APIs) are becoming the ‘golden key’ to sharing it for accounts, transactions, and reporting on both. At the NW Summit of the Association for Financial Professionals, experts from both worl...

22 July 2024 /wealth

A hopeful vision for a sustainable future: Embracing the power of narratives

Brigitte Bernard-Rau Lecturer and Postdoctoral Researcher at Universität Hamburg

A hopeful vision for a sustainable future: Embracing the power of narratives

Where I come from, storytelling plays an important role. As an oral tradition, this form of expression is used to share funny stories and anecdotes about everyday life. Between tales, songs and riddles, the storyteller engages the audience with words such as “Krik”, “Yékrik” and “Mistikrik” to make sure everyone is listening. The audience responds...

19 July 2024 /sustainable

US election 2024: What will Trump VP pick J.D. Vance bring to fintech?

Madhvi Mavadiya Head of Content at Finextra

US election 2024: What will Trump VP pick J.D. Vance bring to fintech?

“AI poses a number of safety concerns and I fully admit that there are a number of issues I worry about as AI continues to develop. In particular, you could imagine a scenario where AI makes these chatbots much more efficient, much more believable, allows predators to prey on children more easily online. That is a real concern and something that I...

18 July 2024 /markets

Fintech market picks up as confidence grows

Antoinette Barnard Head Sales and Alliances B2B Services, Rabobank at Rabobank

Fintech market picks up as confidence grows

2023 was, according to some measures, far from a good year for the fintech sector in Europe. After a record-breaking post-pandemic period, 2023 saw a correction, leading to drops in valuations. The European fintech market experienced significant challenges due to factors outside of its control. The global economic environment was tumultuous, and ...

17 July 2024 /markets

Stablecoin: How will it impact the UK payments regime?

Bazil Sansom Research Fellow at Warwick Business School

Stablecoin: How will it impact the UK payments regime?

When I pop to my local newsagents for my Friday night treat, it is still jarring to find I must spend at least £3 when using my debit card. This means instead of one, I have to buy two bars of chocolate. It’s not good for my waistline (even with ‘shrinkflation’), and it is not ideal for the shop owner either. They are trying to cover the fees impo...

16 July 2024 /crypto

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