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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
As the owner, you will also give up ownership if you leave this group.
Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData
As I wrote in the first post, my interest for digitalisation started off from trying to automate more work in the backoffices. Then it moved to convenience for e-banking customers > not having to send or receive invoice snailmail and keeing in lenghty details when paying. It then jumped back to productivity when the Finnish public sector calcula...
06 January 2023 /retail /predictions
An often repeated experience on my journey has been that one thing leads to another, which leads to another and so it goes. You may have a hunch about what these may add up to - but seldom a very clear picture or a plan. So get going - and start with what many need often (preferably same logic, user experience and tool) at home and at work - and ke...
05 January 2023 /payments /retail
I have a few more parts in mind. Candidates - time permitting - include: Ladders galore, Productivity impact high level evaluation, Life events as starting point for service design, Single Market leap, Sustainability impact and Leadership observations. Lesson learned: Writing may help you to use what has been done right and what failed when looking...
03 January 2023 /identity /predictions
The first rung in the mobile services ladder was the word syntheziser for pushbutton telephone payments created in -82. Once mobile phones - the next rung - started to appear you could use them to make wireless payments. An advertisement has a man sitting on the ice - fishing with a bulky Nokia drag-around mobile phone next to him. The next rung ...
01 January 2023 /payments /retail
Banking in Finland was hit very hard by an economic recession of unseen proportions in the early 90s. One unfortunate aspect was that local banks before that had hastily been deregulated and massed into commercial lending without the needed experience. This might still have been manageable - but the unrealistic attempts to keep the Finnish Markka ...
31 December 2022 /payments /retail
Dmitry Dolgorukov CEO at GiniMachine
The past couple of years have been marked by uncertainty both in the financial industry and beyond, with a shift toward remote working, digital-first strategies and a growing e-commerce industry—increasing from $3.46 trillion in 2019 to $5.7 trillion in 2022. For lending organizations, this means that the way business is conducted has changed sign...
22 December 2022 /retail /markets
Chris Hopwood Founder & MD at FS Partnership
A wise man once said: “If I was down to my last dollar, I’d spend it on public relations.” It’s a quote often attributed to Microsoft founder Bill Gates, though there’s some debate over whether he actually said it. Whatever the truth, it’s fair to say the comment has become a marketing world urban myth with origins dating back more than a decade. ...
06 December 2022 /startups /predictions
Steve Morgan Banking Industry Market Lead at Pegasystems
In this tough economic climate, there’s no doubting that customers are looking for ways to minimise expenses wherever possible against the rising costs of living. Banks have a key role to play in supporting consumers and especially those most vulnerable who are struggling to afford basics such as rent, energy and food. People don’t forget poor se...
23 November 2022 /payments
David Brown Founder & CEO at Hi
The UK economy is struggling amid a cost-of-living crisis with millions of households in economic hardship. The change of leadership with the appointment of Rish Sunak as prime minister has raised discussion on how the economy can be kickstarted. An area which has been highlighted is the UK’s low productivity levels. Nothing is more important to a ...
26 October 2022 /payments
Anthony Walton CEO at Iliad Solutions
Since its launch more than 40 years ago, SWIFT’s international banking operations seminar (Sibos) has become renowned as the go-to gathering for anyone seeking to understand the latest developments in financial services. And this year’s event in Amsterdam between October 10 and 13 didn’t disappoint. Understandably, digital innovation was high up ...
21 October 2022 /payments /sibos
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