Digital Bank Transformation

This is a blog group for all topics related to Digital Bank Transformation, from incumbents to start-ups, to Wholesale and Investment banking. Technology is advancing like never before...this is a group for ensuring best practice is celebrated and shared.

Suchit Poralla Director, Strategic Customer Transformation at SAP

ChatGPT: Unlocking The Power Of AI To Transform Your Business

In a world where digital transformation is becoming increasingly important for organizations, leveraging the power of AI can be a game-changer. In this article, we explore how ChatGPT is unlocking the potential of AI to help businesses reach their goals and objectives. Learn more about how this cutting-edge technology can be used to revolutionize ...

03 February 2023 /people /cloud

Leon Gauhman Founder and CPO/CSO at Elsewhen

Three customer centric leadership lessons for pioneering financial services brands

Outgoing Salesforce President and former BT CEO Gavin Patterson’s call to UK boards to “get digitally literate” underlines a growing concern about the gap in digital skills and leadership at the top of UK companies. The issue is particularly acute in financial services, with a recent study revealing that 81% of FS decision-makers believe their c...

07 December 2022 /retail

Artem Grigor Sales Engineer at R3

Next-Generation Credit Scoring

What is Credit Scoring Everyone will face Credit Scoring in their life, even if they never have to take out a loan. Credit Scoring originally came out of the need for banks and other lenders, to assess how likely customers are going to repay them. To simplify their internal processes and be leaner, they outsourced this task to credit scoring co...

02 November 2022 /retail /inclusion

John Bertrand MD at Tec 8 Limited

Instant Payment Regulations

Within a month of each other, the UK Payment Systems Regulator (PSR) issued a consultation paper on Authorised Push Payment (APP) scams with the European Commission (EU) issuing a Proposal amending regulations, including SEPA, concerning instant credit transfers in euro. The PSR’s goal is to make it unrelenting for criminals to defraud people usin...

31 October 2022 /payments /regulation

Suchit Poralla Director, Strategic Customer Transformation at SAP

The role of change management in a digital transformation

Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential to ensure that digital transformation initiatives are successful. In this article, we'll explore the role of change management in digital transform

17 September 2022 /people /cloud

Steve Morgan Banking Industry Market Lead at Pegasystems

Using no code or low code capabilities to help resolve the tech skills gap in banking

The ongoing challenge of the tech skills gap within banking is something employers cannot ignore if they want to maintain competitive differentiation. According to the 2022 BCS State of the Nation report, there were over 64,000 vacancies for UK tech jobs in Q3 2021, a 191% increase in the equivalent period in 2020. Against a backdrop of skills sho...

31 August 2022 /people /devops

Suchit Poralla Director, Strategic Customer Transformation at SAP

The 5 Vital Steps For A Successful digital Transformation

A digital transformation is a key to success for any company, but it can be difficult to figure out what that transformation looks like. Whether you're looking to change your marketing strategy or improve your customer service, this article can help you identify the five steps you need to take to make your digital transformation successful! What i...

17 August 2022 /cloud /devops

Steve Morgan Banking Industry Market Lead at Pegasystems

Automation and the future of banking operations

Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building resilience, modern agile software that harnesses automation is key, as it gives banks real-time visibility into important processes and allows them to be...

29 July 2022 /regulation /devops

Jerome Bugnet Director, Solution Engineering at MuleSoft

Are business technologists the solution to the new age of digital-first finance?

Last year, 43% of global consumers claimed the pandemic had changed the way they bank, and many financial services organisations navigated these changes by accelerating their digital transformation. Now, customers have the option of returning to their local branches for the services they prefer to access in-person, while continuing to adhere to th...

27 July 2022 /payments /devops

Steve Morgan Banking Industry Market Lead at Pegasystems

KYC: How banks can comply with history-making sanction rollouts

It is not just interest rate changes and inflation banks have had to contend with so far this year – ensuring Know Your Customer compliance is up to date has had to be a key focus. Since the invasion of Ukraine on 24 February 2022, in just four months, there have been eight updates to the UK government’s guidance on the UK’s sanctions regime relat...

05 July 2022 /payments /regulation