Report

AI - The Road to Transformation

The challenge for global financial institutions is how to navigate the Artificial Intelligence (AI) revolution in a successful manner. It requires a full evaluation of operational models, approach to the customer, ability to combine technological acumen with real business needs, and much more besides.

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At Finextra’s annual NextGen Banking London conference, speakers and panellists discussed how robotics can be deployed to automate processes and increase operational efficiency, and how advanced analytics can enable a better understanding of the customer allowing banks to improve their offering, remain competitive and also reduce fraud.

Ultimately, AI is a tool with which to augment the workforce, and a cultural shift is also required in order to fully leverage the benefits to be gleaned from AI.

Download this new paper produced by Finextra to find out more.

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AI - The Road to Transformation